Privacy Policy

Introduction

At SnapPay, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital transaction platform and related services.

By using our services, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.

Information We Collect

Personal Information

We collect information you provide directly to us, including:

• Name, email address, and contact information
• Financial account information and transaction history
• Identity verification documents and biometric data
• Device information and location data
• Communication preferences and customer support interactions

Automatically Collected Information

When you use our services, we automatically collect certain information about your device and usage patterns:

• IP address, browser type, and operating system
• Transaction patterns and behavioral analytics
• Log files and performance metrics
• Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for various purposes, including:

• Processing transactions and maintaining account security
• Providing customer support and responding to inquiries
• Preventing fraud and ensuring regulatory compliance
• Improving our services and developing new features
• Sending important updates and promotional communications
• Conducting research and analytics to enhance user experience

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, conducting business, or serving our users, provided they agree to keep this information confidential.

Legal Requirements

We may disclose your information when required by law, regulation, or legal process, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to the same privacy protections.

Data Security

We implement robust security measures to protect your personal information:

• End-to-end encryption for all sensitive data transmission
• Multi-factor authentication and biometric verification
• Regular security audits and penetration testing
• Compliance with industry standards and regulations
• Employee training on data protection and privacy practices

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards of data protection.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request copies of your personal information
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Restriction: Request limitation of processing activities
• Objection: Object to certain types of data processing

To exercise these rights, please contact us using the information provided in the Contact section below.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. These technologies help us:

• Remember your preferences and settings
• Analyze usage patterns and improve functionality
• Provide personalized content and recommendations
• Ensure security and prevent fraudulent activity

You can control cookie settings through your browser preferences, though disabling certain cookies may limit functionality.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us: